Overview

Welcome to ScalpBliss.

The terms “we,” “us,” and “our” refer to ScalpBliss. ScalpBliss operates this website and online store to provide scalp care products, hair care tools, and related personal care products to our customers.

By visiting our website, browsing our store, or purchasing from us, you agree to be bound by these Terms of Service, together with any policies referenced on our website, including our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree to these Terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are at least the age of majority in your country, state, or province of residence.

You agree not to use our products, website, or services for any illegal or unauthorized purpose. You must not violate any applicable laws or regulations when using our website or purchasing from ScalpBliss.

2. Our Products

ScalpBliss offers scalp care products, hair care tools, massaging devices, and related personal care products.

We make every effort to display product images, descriptions, colors, sizes, specifications, and other details as accurately as possible. However, actual product colors, packaging, or appearance may vary slightly due to screen settings, lighting conditions, manufacturing updates, or product improvements.

We reserve the right to modify, replace, discontinue, or limit the availability of any product at any time without prior notice.

3. Product Use and Hygiene

Some ScalpBliss products are intended for personal care and direct contact with the scalp, hair, or skin.

You are responsible for reading and following all product instructions, warnings, and care guidelines before use. Products should only be used for their intended purpose.

For hygiene and safety reasons, products that have been opened, used, tested, or had their hygiene seals removed may not be eligible for return unless they arrive damaged, defective, or incorrect.

ScalpBliss products are not intended to diagnose, treat, cure, or prevent any medical condition. Product results may vary from person to person. You should discontinue use if irritation, discomfort, or an adverse reaction occurs and consult a qualified healthcare professional when appropriate.

4. Orders and Payments

When you place an order, you are making an offer to purchase a product from ScalpBliss. We reserve the right to accept, decline, limit, or cancel any order at our discretion.

You agree to provide accurate, complete, and current billing, shipping, payment, and contact information.

If we need to contact you regarding your order, we may use the email address, phone number, billing information, or shipping details provided during checkout.

All payments must be successfully completed before your order can be processed.

5. Pricing and Availability

Prices, discounts, promotional offers, shipping fees, and product availability may change at any time without prior notice.

We reserve the right to correct errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery times, or availability, including after an order has been submitted.

If an order is affected by a pricing or product information error, we may update or cancel the order and contact you when necessary.

6. Shipping and Delivery

All shipping and delivery timeframes displayed on our website are estimates only and are not guaranteed.

We are not responsible for delays caused by shipping carriers, customs processing, weather conditions, public holidays, incorrect or incomplete shipping information, delivery restrictions, or other circumstances outside our reasonable control.

Customers are responsible for providing complete and accurate shipping information. Additional shipping fees may apply if an order must be resent due to an incorrect or incomplete address provided by the customer.

Please review our Shipping Policy for estimated delivery times and additional information.

7. Returns and Refunds

Returns, exchanges, and refunds are handled in accordance with our Return & Refund Policy.

To request a return, report a damaged or defective product, or notify us of an incorrect item, please contact us at:

support@scalpbliss.store

Items returned without first contacting us and receiving return instructions may not be accepted.

8. Accuracy of Information

We try to keep the information displayed on our website accurate, complete, and up to date. However, we do not guarantee that product descriptions, pricing, shipping times, availability, images, specifications, or other content will always be accurate, complete, or error-free.

The information provided on our website is for general informational purposes only and should not be relied upon as professional medical or healthcare advice.

We reserve the right to update, correct, modify, or remove information at any time without prior notice.

9. Third-Party Services

Our store may use third-party platforms, applications, payment processors, shipping carriers, analytics providers, and other services to operate our website, process transactions, and fulfill orders.

ScalpBliss is powered by Shopify, which provides the e-commerce platform that allows us to offer our products and services online. However, all purchases made through our store are made directly with ScalpBliss.

We are not responsible for third-party websites, services, products, policies, or content that may be linked to or integrated with our website.

Your use of third-party services may also be subject to the terms and policies of those third parties.

10. Intellectual Property

All content displayed on this website, including text, images, graphics, photographs, videos, logos, product names, product descriptions, designs, and branding, belongs to ScalpBliss or its respective licensors and content providers.

You may not copy, reproduce, modify, republish, distribute, display, sell, or otherwise use any content from our website without our prior written permission.

The ScalpBliss name, logo, slogans, product names, designs, and other brand materials may not be used without prior written consent.

11. User Feedback and Reviews

If you submit reviews, photographs, videos, feedback, testimonials, suggestions, ideas, or other content to ScalpBliss, you grant us a non-exclusive, worldwide, royalty-free right to use, reproduce, edit, publish, display, distribute, and share that content for marketing, advertising, website operation, product improvement, and customer support purposes.

You confirm that you have the necessary rights to submit the content and allow us to use it.

You agree that your submitted content will not be unlawful, abusive, defamatory, misleading, offensive, fraudulent, or infringe upon the intellectual property, privacy, or other rights of any person or organization.

12. Prohibited Uses

You agree not to use our website, products, or services:

• For any unlawful, fraudulent, or unauthorized purpose

• To violate any applicable laws or regulations

• To infringe upon our intellectual property rights or the rights of others

• To submit false, misleading, or fraudulent information

• To upload or transmit viruses, malware, malicious code, or other harmful content

• To spam, phish, scrape, crawl, or interfere with the operation of our website

• To collect or track the personal information of others without authorization

• To attempt to gain unauthorized access to our website, systems, accounts, or networks

• To misuse our products or services in a harmful, unsafe, or unintended manner

• To impersonate another person or misrepresent your identity or affiliation

We reserve the right to restrict, suspend, or terminate access to our website or services if we believe these Terms have been violated.

13. Disclaimer of Warranties

Our website, services, and products are provided on an “as is” and “as available” basis, except where otherwise required by applicable law.

We do not guarantee that our website will always be uninterrupted, secure, timely, accurate, or error-free.

Individual experiences and results from using our products may vary. We do not guarantee that a product will produce a particular result or meet every individual expectation.

Nothing in these Terms excludes or limits any warranty, right, or protection that cannot legally be excluded under applicable consumer protection laws.

14. Limitation of Liability

To the fullest extent permitted by applicable law, ScalpBliss and its owners, employees, affiliates, partners, suppliers, and service providers shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages arising from your use of our website, services, or products.

Where permitted by law, our total liability for any claim relating to a product or purchase shall not exceed the amount you paid for the product giving rise to the claim.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

15. Indemnification

To the fullest extent permitted by law, you agree to indemnify and hold ScalpBliss and its owners, employees, affiliates, partners, suppliers, and service providers harmless from claims, damages, losses, liabilities, or expenses arising from:

• Your breach of these Terms

• Your misuse of our website, services, or products

• Your violation of any applicable law or regulation

• Your infringement of another person’s rights

16. Termination

We may restrict, suspend, or terminate your access to our website or services if we reasonably believe you have violated these Terms or used our website or services in an unlawful, fraudulent, abusive, or harmful manner.

Any obligations, rights, or liabilities incurred before termination will remain enforceable after termination.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with applicable laws.

Nothing in these Terms limits any mandatory consumer rights or protections available to you under the laws of your country or region.

18. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law.

The remaining provisions will continue to remain valid and enforceable.

19. Changes to These Terms

We reserve the right to update, change, or replace any part of these Terms of Service at any time by publishing the revised Terms on this page.

Changes will take effect when posted unless otherwise stated.

Your continued use of our website or services after updated Terms are published means that you accept the revised Terms.

20. Contact Information

Questions regarding these Terms of Service should be sent to:

ScalpBliss
Email: support@scalpbliss.store
Business Address: Ho Chi Minh City, Ho Chi Minh City 700000, Vietnam